Krista Ernzen, Advantage’s Director of Customer Accounts, is a highly accomplished customer service professional and sales executive with more than twelve years of successful experience in competitive sales. She joined Advantage in July 2021 and has steadily taken on more responsibilities during her tenure.
Ernzen is skilled in account maintenance, customer relations, problem-solving, and sales staff support. Ernzen excels in generating new leads, securing large accounts, and delivering client-focused solutions for higher retention rates. She is adept at managing and supervising customer service employees; new challenges energize her.
Ernzen has consistently exceeded sales quotas throughout her career, built strong customer relationships, and increased customer retention. She has also contributed to creating positive work environments and improving department morale.